It is just for such cases that we have produced this document (we use it too!! ). Depending on the actual problem it is encountering, your mail server may not be able to provide detailed help on how to resolve the problem, and may instead only be able to provide you with an SMTP Status Code in your server s log (these codes are also known as SMTP Error Codes or SMTP Reply Codes). ![]() After checking the usual suspects such as lack of connection (your broadband line is dead), faulty router, firewall problems, DNS problems, or an incorrect SMTP server name (thanks to some clever ISP changing its SMTP server name without informing anyone it happens!!), you will likely start delving a little deeper by checking if your server reports any errors. Sometimes these problems will be with the interfacing of the mail server with the ISP, in particular an inability to send mail. 1 & SMTP Error Codes Reference There comes a time in the life of a Computer Consultant where, one day, he/she will have to deal with server problems.
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